FirstEval-Melissa Kovacs

Melissa Kovacs

Who Needs BI? Lawyers, Realtors, and Cupcake Bakers!

Business intelligence (“BI”) can help businesses find meaning in their customer and client data.  Simply stated, BI is the analysis of your business’s data to see patterns and trends among customers, clients, accounts, financials, and your market.  BI involves applying these analytic findings to guide business decisions.  Numerous BI tools exist to help you better …

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Why Should Attorneys and Data Scientists be Friends?

Here’s what happens when data scientists and attorneys hang out together – data scientists help attorneys do their jobs better.  Law firm analytics can help guide practices towards better legal outcomes and better bottom lines.  Data mining can assist with big e-discovery data.  And, statisticians can provide important expert opinions to interpret and use DNA …

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Top Five Considerations when Hiring an External Evaluation Consultant

A colleague recently advised me to think through what advice I would give to organizations (non-profit, government, foundations, corporate social responsibility departments, etc.) in their search for an external evaluation consultant. Here are my “Top 5” considerations when hiring an external evaluation consultant. Stay tuned for Part 2, “Top ‘To-Dos’ Before Hiring an Evaluation Consultant.” …

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New Engagement

So far in 2014, I am thrilled to be engaged in two new, but very different ways, to better the world around me. Earlier this year, I was named to the Maricopa Area of Governments (MAG) Continuum of Care Regional Committee on Homelessness.  In this position, I am part of a team of Phoenix-area government …

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Public Policy Research

In an era of rapidly changing federal and state policy decisions, FirstEval can advise you or your organization on how the current political and economic climate should inform your decision-making. We approach policy research and evaluation in an assuredly nonpartisan manner. FirstEval’s areas of expertise include social policy, and, in particular, health policy and education …

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Commandments and Certifications

Recently, the American Evaluation Association’s listserve has been aflutter about licensing and certification for evaluators.  Most professions have certifications, yet American evaluators do not.  Canadian evaluators do, and so do market researchers.  Certifications signal to potential clients, employers, and audiences that you have achieved a state of rigor in your field measured by an external …

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